Free Shipping - AUS orders over $200

FAQs

Shipping

What countries do you ship to?

We ship Australia-wide and to select international locations. Available options and pricing will appear at checkout depending on your region.

How long will it take to receive my order?

Black Friday is one of our busiest times of the year. Most orders leave our warehouse within 2-4 business days, but please allow a little extra time for dispatch and for Australia Post to deliver your parcel.

Returns & Exchanges

Can I return a Black Friday purchase?

Yes items can be returned for store credit as long as they’re in new condition, with tags attached and in their original packaging, in line with our standard returns policy.

Are sale items refundable?

Sale items (including Black Friday offers) are eligible for store credit only, unless the item is faulty under Australian Consumer Law.

Products & Stock

Will items be restocked during the sale?

Stock is strictly limited for Black Friday and many pieces won’t be restocked before Christmas. If you have your heart set on something, we recommend shopping early.

Can you hold items in my cart?

Items aren’t reserved until your order is completed at checkout, so it’s possible for popular sizes or colours to sell out while they’re sitting in your cart.

Payment & Discounts

Can I use Afterpay?

Yes all our usual payment options (including Afterpay, PayPal are major cards) are available during the Black Friday sale.

Can I use another discount code with the Black Friday offers?

Unless otherwise stated, discount codes can’t be stacked on top of Black Friday offers.

Early Access & Timing

How do I get early access?

Simply enter your email address in the box at the top of this page. You’ll receive the details, your early access link, and any important updates directly to your inbox.

When does early access start?

Early access will open one hour before the public Black Friday launch. We’ll email all early access members as soon as the sale is live for them.